Terms & Conditions

Welcome to Mane Insights, LLC (“Mane”). These Terms and Conditions are legally binding for your use of the Mane Insights, LLC Website (the “Site”) and all purchases, products, services, features and contents available through the Site.

By accessing the Site you are expressly agreeing to be bound by these Terms and Conditions. If you do not agree with any Term or Condition, then you do not have the right to access or use the Site or purchase any service or product through the Site.

Mane may change Terms and Conditions at any time. By accessing the Site you are agreeing to the Terms and Conditions in effect at the time you have accessed the Site.


Personally Identifiable Information is any information that identifies you individually, including, but not limited to your name, address, telephone/fax number and email address. Mane may use information that is not personally identifiable in various ways, including, but not limited to, target marketing and research. Mane may use personally identifiable information for research, but will disclose research results with information which is identity anonymous. Mane will use personally identifiable information in a course of business. Persons and companies assisting Mane with its business may have access to your personally identifiable information, which they will be required to keep in confidence and use strictly for Mane’s business purposes.

External Links and Advertisements

The Site may contain advertisements and links to other websites, which may offer products and services. Mane is not responsible for and does not endorse, warrant or guarantee information, products and services contained in the advertisements and on such websites. Mane does not maintain or control those websites and, accordingly, makes no guarantee concerning the accuracy or reliability of the information found therein. Mane expressly disclaims any and all direct and indirect liability with respect to the contents of these websites.

Information Submission

You agree that you will not use the Site for any unlawful purpose; provide information that might infringe third parties’ intellectual or proprietary rights; infringe on other individual’s privacy; or provide information that is confidential, threatening, defamatory, discriminatory, offensive, obscene or otherwise inappropriate. All information that you post on the Site will belong to Mane and could be used by Mane and its affiliates and designees for any purpose without any notice or compensation to you.

Review of Submissions

Mane is not responsible for verifying the identity of any users of the Site or information submitted through the Site.

Credit Card Payment

Mane accepts the following credit cards: Visa, MasterCard, Discover and American Express. Credit card payments will be processed through PayPal®using Secure Socket Layer (SSL) technology. Credit cards numbers will be protected with a high level of encryption when transmitted over the Internet. By entering your credit card information you are representing that you are an authorized user of the credit card, that the associated information entered (account holder name, account number, billing address, etc.) is accurate and authorizing Mane to charge the amount you have requested to your card. By making a credit card payment to Mane or by requesting Electronic Communications, you accept these Terms and Conditions.

Returns and Refunds

All sales are final. Mane does not accept returns for subscribed services and products. Mane does not refund for services and products except where hair sample(s) submitted for analysis was not received or destroyed prior to being analyzed.

Copyright Statement

You may download, use and copy the materials found on this Site for your personal, informational, noncommercial use only, provided that all copies that you make of the material must bear any copyright, trademark or other proprietary notice located on the Site which pertains to the material being copied. Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, patent or other intellectual property right in the material found or described herein. All such rights are retained by Mane and/or any third party owner of such rights. You may not create framed links to Mane Insights, LLC web pages without express written permission from Mane.


The Site and contents therein are provided “as is” and “as available” without representation or warranty of any kind, either express or implied, including, but not limited to, the implied warranty of merchantability, fitness for a particular purpose or non-infringement; or representations as to the accuracy, reliability, completeness or timeliness of the information provided, including, but not limited to that as to the products or services. Mane further does not represent that the Site will be at all times free of infection from viruses, worms, Trojan Horses, etc. Mane makes no representations, guarantees or warranties regarding products and services sold through the Site or information provided on the Site. Mane is not responsible for verifying identity of any person using the Site or purchasing products or services through the Site and will not be held liable for any misuse of your personal information by others. Mane declines all liability for any technical errors and difficulties related to accessing and using the Site. Mane expressly disclaims any and all liability for prohibiting you from accessing the Site or any part thereof. The contents of the Site may include inaccuracies or typographical errors. Changes are periodically made to the Site. Mane expressly disclaims any and all responsibility and direct and indirect liability with respect your use and consequences of your use of the Site. This disclaimer of liability applies to any and all damages or injuries caused by the Site or use of the Site, including, without limitation, damages or injuries sustained as a result of any error, omission, deletion or defect in the content available on the Site or any failure of performance, error, omission, interruption, deletion, defect, computer virus, theft, destruction or unauthorized access to information in any cause of action.


You agree to defend, indemnify, and hold Mane and affiliates, and each of their respective officers, directors, employees, contractors and suppliers harmless from any and all claims, liabilities, damages, losses, costs and expenses, including, but not limited to, attorneys’ and experts’ fees and expenses, arising in any way from or in connection with your use of the Site or any service available on or through the Site, infringement of third parties’ intellectual property rights or any violation by you of these Terms and Conditions. Mane reserves the right to defend (or at its option settle) any matter otherwise subject to indemnification by you, in which event you agree to assist and cooperate with us in asserting any available defenses.

Mane’s and its affiliates’ cumulative liability for all claims whatsoever, including any cause of action, will not exceed the total amount paid by you to Mane for products or services. In no event will Mane or its affiliates be liable for payment of any direct, indirect, consequential, special, punitive, incidental or exemplary damages (including lost profits or savings). In no event will Mane or its affiliates be liable for damage to any device used to access the Site.

Right to Prohibit Access

Mane may prohibit you from accessing to the Site, or any portion thereof, at any time without a reason. In the event you are prohibited to access the Site, you will still be bound by your obligations under these Terms and Conditions, including the warranties made by you, and by the disclaimers and limitations of liability. Additionally, Mane will not be liable to you or any third party for any termination of your access to the Site.

Governing Law

The Site, its contents and Terms and Conditions are to be interpreted, constructed and governed by the laws of the State of Illinois, without regard to conflict of law principles. Persons who choose to access the Site from other locations do so at their risk and are responsible for compliance with all applicable laws. You expressly agree to the exclusive jurisdiction and venue in any state or federal court in Cook County, Illinois and expressly consent to the exercise of personal jurisdiction in the courts of Cook County, Illinois. You further agree that any cause of action or claim related to the Site or use of the Site will be commenced within one year after the act or omission giving rise to the cause of action or claim arose.


These Terms and Conditions constitute the entire understanding and agreement between Mane and you regarding the Site and supersede all prior or contemporaneous written and oral agreements with respect thereto. If any provision of the Terms and Conditions is found to be prohibited, unenforceable or not authorized, it will be ineffective to the extent of such prohibition, unenforceability or non-authorization without invalidating the remaining provisions hereof. The failure of Mane to exercise in any respect any right provided in these Terms and Conditions will not be deemed a waiver of any further rights hereunder. No form of employment relationship, joint venture, partnership or similar relationship between you and Mane is intended or created.