FREQUENTLY ASKED QUESTIONS

1. WHY SHOULD I CHOOSE TO RECEIVE SERVICES FROM MANE INSIGHTS VS ANOTHER PROFESSIONAL?

While we can’t speak on the credentials, training, and knowledge of other professionals, Dr. Crystal has educated and vetted her team so they can combine their talent with data-driven resources to properly serve their clients. Real science-based hair care is our specialty, and we take pride in being an exclusive service provider that combines hair and scalp care with research and science.

2. WHAT SHOULD I EXPECT?

After you schedule a consultation, we determine your needs and provide a specialized plan just for you. Our patented approach to hair wellness considers both your internal and external health.

3. IS THERE AN APPROPRIATE AGE TO HAVE MANE INSIGHTS SERVICES?

We know that there can be hair challenges during any stage of life so as long as you hair and scalp issues, we can help no matter your age.

4. DOES IT MATTER IF I HAVE NATURAL OR CHEMICALLY-TREATED HAIR?

We understand that everyone has her/his own style so we evaluate your hair as it is. If you are transitioning out of a particular treatment, our questionnaire will give us the necessary information to give you a proper recommendation.

5. DOES YOUR TEAM RECOMMEND PRODUCTS?

It depends. If you are happy with the performance of your products, we don’t fix what isn’t broken; however, if we determine that there are hair issues that are caused by what you use, we will make suggestions that may include specific products.

6. DO YOU SPECIALIZE IN HAIR OR SCALP CARE THAT IS A PARTICULAR HAIR TYPE OR FROM A SPECIFIC ETHNIC GROUP?

Research indicates that women with curlier hair types tend to have more hair problems; so, we tend to help people who have this hair type because there is more demand. However, we serve people who have hair that is straight, curly, short, or long and ethnic background does not matter.

7. HOW LONG DOES IT TAKE TO SEE RESULTS?

The best outcomes are seen within 6 – 9 months but benefits can often be detected as early as 3 months. Our practitioners will determine what is best for you.

8. HOW IS MANE INSIGHTS DIFFERENT COMPARED TO OTHER HAIR SERVICES?

We provide you with tailored advice based on science. Our head scientist and owner, Dr. Crystal Porter, has been in the industry since 2000 and has led international projects to understand hair from all over the world and the effects of products and treatments. She has published her findings in peered reviewed journals and shares her knowledge on global platforms. We use years of data-driven research to tend to your unique needs.

9. I GO TO A HAIR STYLIST. SHOULDN’T SHE/HE HAVE ENOUGH EXPERTISE TO PROPERLY TAKE CARE OF MY HAIR?

Mane Insights provides services that are tailored just for you. Information we obtain about your hair by using our patented procedure is actually complementary to services from other hair experts including cosmetologists (hair stylists), trichologists and dermatologists. We encourage you to share your results with professionals who assist in the care of your hair so that they have extra knowledge to help make your hair its best.

10. I AM A LICENSED HAIR PRACTITIONER. HOW DO I COLLABORATE WITH YOU?

We are always looking for talented hair professionals who are serious and conscientious about using science to better serve their clients. Schedule a time to chat so we can make sure our educational model is right for your business needs.

If you have any other questions, please contact us and we will gladly assist you.

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Location

500 West 5th Avenue, Suite 203C

Naperville, IL 60563